About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us atwww.abbvie.com. Follow @abbvie onLinkedIn,Facebook,Instagram,XandYouTube.

Purpose

HRConnect is the name for AbbVie HR operations and Payroll support and services (externally, often referred to as HR Operations) focused on providing excellent employee experience as a primary principle. This dedicated, globally diverse team is focused on supporting AbbVie Employees, Managers and HR partners in their HR administration and operation needs. Manager, Data Management, People Experience is leading organization, job, compensation and personal data management processes and services. In addition to providing day-to-day management of Tier 2 Data management specialists, this position is also responsible for maximizing the value of the shared service center, leveraging HCM and other technology solutions, and providing tactical project support for HR programs and services.

Responsibilities

• Acts as liaison with Business Technology Solution (BTS), Data and Digital Strategy (DDS), Center of Excellence (COE) such as Talent Acquisition, Total Rewards and Talent Management, Benefits, Payroll and manage stakeholder expectations.
• Ensures the delivery of functional integrity and high-quality seamless employee service collaborating closely with Tier 1 team. As Tier 2 Data management HR Services, across the relevant region by ensuring that processes and procedures are in line with guidelines, and that resourcing is managed effectively.
• Provides oversight of annual Performance, Compensation and Benefit programs in relation to employee organization, job and compensation data management.
• Supports team member inquires and resolves issues by utilizing contact center procedures, policy manuals, knowledge management systems, and other reference materials.
• Meets and strives to exceed Key Performance Indicators (KPIs) that are aligned to efficient and excellent service delivery.
• Participates in selection, training, and coaching of staff and creating a work environment that builds, engagement and retains talent.
• Responsible to effectively manage team performance, procedures, as well as training and quality monitoring processes and programs. Monitor, measure, and give feedback to direct reports on achievement of goals.
• Accountable for supporting teammates developing plans. Escalates team member inquiries in a timely manner when additional research or analysis is necessary.
• Provides inputs, feedback, methods to update, simplify, or enhance processes, procedures, and technologies as required.
• Identify and lead continuous improvement opportunities and participates in special projects as needed.

• Bachelors Degree in related field.
• 5+ years experience in HR, HR operations, customer services; 3+ years in supervisory or People management role.
• Strong Business and HR acumen.
• Knowledge of large-scale data management, payroll, time and HRIS systems solutions and strong skills in technologies.
• Understanding of interactions between HR, accounting, and finance.
• Demonstrated ability to influence across teams and collaborate well with cross-functional partners.
• Strong analytical, problem-solving, planning, decision-making skills and process orientation.
• Ability to consistently meet or exceed goals and KPIs with excellence mind-set.
• Experience in continuous improvement projects.

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state orlocal law:

• The compensation range described below is the range of possible base pay compensation that the Companybelieves ingood faith it will pay for this role at the timeof thisposting based on the job grade for this position.Individualcompensation paid within this range will depend on many factors including geographic location,andwemayultimatelypaymore or less than the posted range. This range may bemodifiedin thefuture.

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),medical/dental/visioninsurance and 401(k) to eligibleemployees.

• This job is eligible toparticipatein our long-term incentiveprograms.

Note: No amount of payis considered to bewages or compensation until such amount is earned, vested, anddeterminable.The amount and availability of any bonus,commission,incentive, benefits, or any other form ofcompensation and benefitsthat are allocable to a particular employeeremainsin the Company's sole andabsolutediscretion unless anduntil paid andmay bemodifiedat the Companys sole and absolute discretion, consistent withapplicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visithttps://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html